Which strategy helps improve communication during emergency situations for ambulance drivers?

Remaining calm and clear in high-stress situations is crucial for effective communication during emergencies. When an ambulance driver maintains composure, it not only helps to convey information more clearly but also sets a reassuring tone for patients and other team members. High-stress environments can lead to confusion and panic, which can compromise the quality of care and response.

By communicating in a calm and straightforward manner, the driver can relay important information about the situation, the patient's needs, and any necessary instructions to the medical team or bystanders. This clarity minimizes misunderstandings, ensures that everyone is on the same page, and can significantly improve patient outcomes.

In contrast, communicating only with patients can neglect essential interactions with other healthcare team members. Using technical jargon can confuse those who may not understand the terminology. Avoiding eye contact can create a disconnect, hinder trust, and complicate communication further in such critical situations.